Privacy Policy

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Purpose

Reetek respects your privacy and is committed to its protection. Collection of your personal information requires your knowledge and consent and shall be done by lawful means at all times. This policy applies to all Reetek employees, volunteers, our clients and sub-contractors or any other person choosing to engage in communications and dealings with Reetek. This Privacy Policy reflects the requirements of the Commonwealth Privacy Act 1988 and the Australian Privacy Principles regarding the use, collection, disclosure, storage and access of personal information. Reetek has the right to make changes to its privacy policy at any time.

Collecting Personal Information

Reetek collects only the information you provide; which could be your personal information, your business and account information. Your personal information is collected in order to have effective communication with you and ongoing management and support of our services being provided. This information may include your full name, address, phone number, email address, ABN, and any other relevant details. Your business information is only collected when you provide these details should you choose to do business with us. Your account details are collected only if you choose to take on our paid services. This will include provision to you of sales and technical support, billing and credit control, renewal notices, maintenance notices, system changes and other functions relevant to your services with us.

How Personal Information is Collected

We collect and use your personal information to deliver our services to you. For general enquiries over the telephone, you may be able to communicate with Reetek where your personal information may not be required, unless it is needed to adequately respond to your question.

Use of Personal Information

We may use your information to measure your experiences of our services and products and perform research and analysis. We may also contact you for marketing purposes. Should you choose to not receive any communication with us for marketing and promotional purposes, you can choose to opt-out.

Accuracy

If you believe that Reetek may hold outdated personal information that you have provided, please contact us. Reetek has the right to refuse access to your personal information under reasonable grounds.

Security of Personal Information

Reetek takes all reasonable steps to protect all personal information from misuse, interference, loss and unauthorised access, modification or disclosure to third parties. Reetek takes precautions and has necessary security measures when using our website in order to protect your personal information from being intercepted or misused. Reetek is not responsible for the computer systems for clients.