Reetek respects your privacy and is committed to its protection. Collection of
your personal information requires your knowledge and consent and shall be done
by lawful means at all times. This policy applies to all Reetek employees,
volunteers, our clients and sub-contractors or any other person choosing to
the requirements of the Commonwealth Privacy Act 1988 and the Australian Privacy
Principles regarding the use, collection, disclosure, storage and access of personal
Collecting Personal Information
Reetek collects only the information you provide; which could be your personal information,
your business and account information. Your personal information is collected in order
to have effective communication with you and ongoing management and support of our
services being provided. This information may include your full name, address, phone
number, email address, ABN, and any other relevant details. Your business information
is only collected when you provide these details should you choose to do business with
us. Your account details are collected only if you choose to take on our paid services.
This will include provision to you of sales and technical support, billing and credit
control, renewal notices, maintenance notices, system changes and other functions relevant
to your services with us.
How Personal Information is Collected
We collect and use your personal information to deliver our services to you. For general enquiries
over the telephone, you may be able to communicate with Reetek where your personal information may
not be required, unless it is needed to adequately respond to your question.
Use of Personal Information
We may use your information to measure your experiences of our services and products and perform
research and analysis. We may also contact you for marketing purposes. Should you choose to not
receive any communication with us for marketing and promotional purposes, you can choose to opt-out.
If you believe that Reetek may hold outdated personal information that you have provided, please
contact us. Reetek has the right to refuse access to your personal information under reasonable grounds.
Security of Personal Information
Reetek takes all reasonable steps to protect all personal information from misuse, interference, loss
and unauthorised access, modification or disclosure to third parties. Reetek takes precautions and has
necessary security measures when using our website in order to protect your personal information from being
intercepted or misused. Reetek is not responsible for the computer systems for clients.