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Software maintenance and support is just as important as the software development lifecycle (SDLF) itself. Software maintenance is the progression and adaptation of software packages after they have been developed. All applications need some form of software maintenance in order to keep your project relevant in a forever changing technological landscape.
Reasons for software maintenance & support
Organisation Changes - Organisational changes are one of the most common instigators for on-going support and maintenance to business software. As businesses requirements change, so should the software. Adaptation should be constant and on-going to support new operational goals.
Customer Requirements - Software should be maintained based on new and on-going customer requirements. A healthy backlog of tasks is essential for the evolution of the software.
Architectural Maintenance - Software is built utilising an architecture suited to business requirements. Architectural maintenance falls under this category and is the process of continually improving the foundation on which the software is built on. This is significant because it ensures the longevity of the software and requires continuous maintenance.
Market Conditions - Changes triggered based on state or country laws and policies such as the introduction of new taxation systems or changes in law is a good example of the need for continuous maintenance and support.
What type of maintenance do we provide?
Different scenarios dictate different types of software maintenance initiatives. We have the capacity to cater to all types of software maintenance and support goals. Here are just some of the services our highly skilled teams perform:
Corrective Maintenance - These include modifications or adaptions needed to correct or fix problems that may arise with the software. These maintenance tasks are usually discovered by the product owner, end user, or user error reports.
Adaptive Maintenance - This includes maintenance modifications used to keep the software up to date and provide longevity in an ever changing technological landscape. Most adaptive maintenance tasks would be executed on an architectural level.
Perfective Maintenance - Perfective maintenance includes the development of new features and requirements in order to refine the software.
Preventive Maintenance - This includes the modification and adaptation to prevent previous issues from arising again and/or any future issues.
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Other Services We Provide
Custom Software Development & Maintenance
Sitecore Implementation & Support Services
Managed Cloud Solutions & Support Services
Technological Business Development
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